A logo featuring a lightbulb with a brain inside, radiating light, and the text 'The Improvement Lab' underneath.

At The Improvement Lab we exist to help people learn, lead, and love change again

We need to be honest…

After working in the OpEx improvement world for a while (12+ years), both as contractors/consultants and permanent employees, we started thinking: “Something isn’t right here”.

We do the training. We do the work. We gently (or not so gently) push stakeholders to let our scope creep just a little wider — so we can be a bit more holistic. We re-design work with the people. We follow the methods. We fight the good fight. We want it to work.

Everyone wants it to work.

And yet… somehow, it always falls short.

We started wondering — maybe it’s us? Maybe we change agents, improvement bods, management consultants need to re-evaluate the way we help you. The very thing you hire and employ us for! Maybe we need to change the way we deliver our service to you.

Because something’s not working.

So, we’ve re-evaluated.

You shouldn’t have to pay big money for mediocre results.

You should know everything there is to know about your business — with absolute clarity.

Good change feels really, really good.

And we’re here to show you how

Two women sitting at a desk, one celebrating with raised arms and the other holding a smartphone, in a cozy office with abstract artwork and plants.

Our Mission..

Our
Vision..

We want you and your teams to feel good about your change programmes and improvement initiatives.

Building internal capability and delivering big results without a big price tag.

A working world where change feels energising, not exhausting, where teams are confidently able to improve, not just endure.

A world where clarity replaces chaos, people feel proud of what they deliver.

  • A world where the customer feels the difference

    The Improvement Lab

  • A world where the customer feels the difference

    The Improvement Lab

  • A world where the customer FEELS the difference

    Are we getting it?

Contact us

Interested in working together? Fill out some info and we will be in touch shortly. We can’t wait to hear from you!

Logo of The Improvement Lab featuring a lightbulb with a brain inside, surrounded by rays of light, and the text 'The Improvement Lab' below.